Knowledge HVAC & Refrigeration Ltd Privacy & Security Policy.


To our customers, please note that the information you provide to us through our online platform or over the Internet via other platform, is extremely important to us and is treated as such with the highest level of privacy. We’ve designed our policy to protect your personal information and also to provide you with useful information, products and services.

Information We Collect:

You may notice we’ve ask you for your name, phone number, address and e-mail address. With these information, it helps us to identified whether you a commercial or a residential customer and also to provide you with the right update or news articles.


Knowledge HVAC & Refrigeration Ltd is a Heating, Cooling and Refrigeration contracting company which provide services to customers living in the Lower Mainland and the Fraser Valley areas. So, by us collecting customers information, it helps us in identifying user demographic. In other words, where you the customer, is finding us from.


When paying your invoices online, your personal information and your credit card number is total protected via a secure channel through our payment platform. Also with our Secure Socket Layer (SSL) up to date security lock. You can rest a sure that you are protected through a high level encryption. This ensures that no one can intercept your credit card information while using our secure payment system.


Knowledge HVAC & Refrigeration Ltd is always revising our privacy and security policy to ensure that we maintain the highest level of security to both us and our customers. We will always focus on ways to protected our customers from fraud and anything or anyone who can cause harm.

Please be advice, because of these reasons, we will always be updating our policy to reflect the latest information and safety. Therefore, we recommend you the customer to always check out policies.