We are a red seal HVAC | Commercial Refrigeration & Residential Contractor so we can assure our customers that they will receive the highest level of service, which will allow them to have peace of mind. At Knowledge Hvac & Refrigeration Ltd, we take pride in our work by listening to the needs of our customers and ensuring they are satisfied. We focus a lot on equipment safety and operation by manufacturer’s specifications.
The Red Seal program was designed to give tradesperson a very high standard of training and knowledge. This is accomplished through classroom teaching and extensive apprenticeship training. To acquire the Red Seal certification, this will take an individual four years to accomplish.
ADVANTAGES OF HAVING SOMEONE WITH A RED SEAL CERTIFICATION WORKING ON YOUR EQUIPMENT:
- Extremely knowledgeable in their field
- Receiving the highest level of workmanship
- Four years of extensive classroom and apprenticeship training
- Nationwide recognized certification
- Government accredited
- They are generally known as journeyman
DISADVANTAGES OF HAVING SOMEONE WITHOUT A RED SEAL CERTIFICATION WORKING ON YOUR EQUIPMENT:
- Not as knowledgable
- Quality workmanship is not priority
- Lack of knowledge to explain correct procedures
- Not qualified to work on equipment
- No accreditation
- Not a journeyman
KNOWLEDGE HVAC & REFRIGERATION LTD is a full service Heating, Ventilation, Air Conditioning, Commercial Refrigeration and Mechanical company currently servicing Vancouver, Lower Mainland and Fraser Valley area. Our Techs are Red Seal, Gas and FSR Electrical licensed .We are Licensed, Bonded and Insured, we offer a wide range of services to Commercial and Residential customers.
HVAC installations (Residential and Commercial)
- Refrigeration equipment installations
- Commercial Refrigeration Contractor
- Heating Contractor
- Air Condition & Heat Pump Contractor
- Gas Contractor
- Maintenance, service & repair of heating, cooling and refrigeration equipment
- Electrical services
- HVAC and Refrigeration equipment maintenance program
- Gas fitting
At KNOWLEDGE HVAC & REFRIGERATION LTD we focus on equipment safety, rules and manufacturer specifications. We are known for Safety First, Quality Work and Timely Completion. Our Technicians are fully licensed, factory trained and extremely knowledgeable. The majority of our clients are from referrals.
What makes us different from other companies?
We are committed to our customers safety and satisfaction. We currently have Technicians with over fifteen years of experience, who are trained past student of JARTS and BCIT. We are detailed, careful and considerate while working and double-check that every step has been taken to ensure a thorough and complete job. We take pride in our work on a daily basis. No matter what we are working on, from commercial to residential installation, repairs and servicing, no job is unimportant to us.
OUR CORE VALUES:
Our core values are mainly based on three things: We are PASSIONATE, AUTHENTIC and DRIVEN about what we do.
Passionate: Knowledge Hvac & Refrigeration Ltd loves what we do, we focus on our customers safety and happiness. We listen to our customers by addressing and implementing solutions to their problems, whether it’s heating , cooling or refrigeration. We always encourage our customers to be a part of our process because they are like family and that’s how we treat each and everyone of our clients. We ensure our team are properly trained and up to date on new technology by continuously attending manufacturer’s training. At Knowledge Hvac & Refrigeration Ltd, we focus a lot on equipment safety and efficiency based on manufacturer specifications.
Authentic:We focus a lot on being transparent with our customers, by relying on their approval before proceeding on any job task. What we noticed is that no one likes surprises, so we ensure our customers have a good understanding on what needs to be done. We don’t believe in up selling of anything or scaring our customers into buying something they don’t need. We stand for honesty and integrity, we focus on providing a service rather than being a salesperson and we always clean up after a job is complete. There is an old saying that you get what you paid for. At Knowledge Hvac & Refrigeration Ltd we provide more than what we receive.
Driven: Our company continues to provide higher quality service to our customers than expected. We love the reviews from our customers along with their referrals to families and friends. These things make us stand 100% behind treating our customers like family. We enjoy working harder because of feedback such as:
- “I am so happy I’d call you guys in my time of need.”
- “I can tell that you guys care about your customers.”
- “if it was some other company they would have tried to sell me something.”
- “I have tried so many other companies before you guys and none of them had told me this etc.”
We strive for customer comfort and happiness at Knowledge Hvac & Refrigeration Ltd.
- To ensure our clients achieve operational efficiency in every aspect of their heating, cooling and refrigeration requirements in a reliable, economic and timely manner.
- To be committed to safety, quality and excellence service while attaining standards beyond the expectations of our customers.
- To perform for our customers the highest level of quality services at fair and market competitive prices.
- To ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes.
- To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers, professional associates and customers.