Residents of electric-heated multi-unit buildings in British Columbia can now take advantage of new rebate offers for upgrading to energy-efficient heat pumps. As of July 15, 2025, both BC Hydro and CleanBC have launched programs to support owners and tenants in condos, apartments, and stacked townhomes. These programs aim to reduce greenhouse gas emissions, cut energy bills, and make clean energy upgrades more accessible.
Two Rebate Offers: What’s Available?
There are two separate rebate programs available. While they share many similarities, each has its own eligibility criteria, funding levels, and application process:
What Both Programs Offer
- Support for replacing electric baseboards or other electric resistance heating
- Rebates for:
- Ductless mini-split and multi-split heat pumps
- In-suite heat pump water heaters
- Require installation by a contractor from the Home Performance Contractor Network (HPCN)
- Require pre-approval before installation
- Apply only to in-suite systems, not central building systems
- Strata or landlord approval may be needed
Key Differences at a Glance
| Feature | CleanBC Program | BC Hydro Program |
| Income and property value | Considered | Not considered |
| Building height restriction | Eligible for buildings up to 6 storeys | No restriction |
| Heat pump rebate | Up to $5,000 for mini/multi-split heat pump | $1,000 for mini-split, $750 per multi-split head (up to 3) |
| Water heater rebate | Up to $3,500 | $,1000 |
| Customer eligibility | BC Hydro, FortisBC customer or municipal utility customers | BC Hydro or City of New Westminster customers |
How to Apply
For CleanBC Program
- Check Your Eligibility
Review the program’s eligibility requirements and terms and conditions to confirm your household and building qualify. - Register Through the Participant Portal
Complete the pre-screening and registration on the CleanBC Energy Savings Program portal. Once approved, you will receive an eligibility code and a customized report outlining recommended upgrades. - Complete the Installation
The team at Knowledge HVAC & Refrigeration will install the approved equipment according to program guidelines. After you submit your rebate application, you will receive a cheque in the mail. - Rebate Submission
After the upgrade is made, you can submit your rebate application. Be sure the application is submitted within six months of the final invoice date. If you need guidance, our team can help.
For BC Hydro Program
- Confirm your home is electric-heated and located in a qualifying building.
- Apply online to receive a pre-approval code before purchasing or installing equipment.
- Contact Knowledge HVAC & Refrigeration for installation and guidance.
- Complete installation and submit your rebate application within six months of the invoice.
Why Choose Knowledge HVAC & Refrigeration Ltd.
Navigating rebate programs and heat pump upgrades can be overwhelming, but at Knowledge HVAC & Refrigeration, we make it simple. Our experienced team will guide you through every step; from confirming eligibility and selecting the right system to handling the installation and rebate application. As a registered contractor, we’ll ensure your project meets all requirements, and apply the rebate directly to your invoice, helping you maximize your savings upfront. With Knowledge HVAC & Refrigeration, upgrading to a high-efficiency heat pump is straightforward, affordable, and stress-free.
Contact us today for more information!
With extensive expertise in HVAC, Knowledge HVAC & Refrigeration proudly supports homeowners and businesses in Surrey, BC and surrounding areas. Our Red Seal certified technicians are committed to delivering professional, reliable service and high-quality solutions you can count on.
Stay connected with us on Facebook and Instagram for expert advice, industry insights, and exclusive offers.
